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MedAire, an International SOS company

Date of becoming Industry Partner in AACO: 2008

MedAire, an International SOS Company, delivers integrated Medical and Aviation Security solutions to airlines including, but not limited to, training, equipment, and professional services for both crew and passengers in and beyond the cabin. AACO members can take advantage of the following critical services:  

Security Solutions:
MedAire’s end-to-end Aviation Security Solutions are underpinned by teams of highly trained global and regional security professionals. By integrating vast real-world experience with the latest intelligence techniques, we provide operators timely, accurate, and verified aviation-centric information. Our security analysts are on 24/7 standby to provide insight and analysis on emerging situations as well as general security/travel information. MedAire equips airlines with deep situational awareness, a critical element for identifying vulnerabilities and threats in order to implement the appropriate controls for risk mitigation.  

In short, MedAire’s Aviation Security Solutions enable and empower operators with the tools to ensure safety, security, and business continuity.  Solutions include:


  • Pre-flight security briefings and advice based on client routing, alternates, and the destination.
  • Airspace assessments to identify and address potentially hazardous areas of operation.
  • 24/7 consultation with security analysts for sound decision making.
  • Access to on-the ground security assistance for crewmembers.

Consistent communications, online resources, mobile app, timely alerts, and aviation-centric reports complement an operator’s internal security team’s processes and protocols through increased situational awareness to address the challenges of dynamic and often volatile operating environments.

Medical Solutions: Most known for MedLink - the first centralised in-flight medical advisory service for airlines - MedAire delivers indispensable medical advice and assistance from emergency department doctors when medical situations arise both pre-departure and in-flight. Our doctors are standing by 24/7 to help triage in-flight medical events and mitigate unwanted outcomes such as costly unnecessary diversions. Should crew fall ill or injured while on duty travel MedAire’s Crew Support program can assist by providing medical advice and arrange care if needed, which aids in minimising operational impact.

MedAire is the only aviation specialist in the world that provides this comprehensive, medical and security solution to airlines.

Regional Main Contact

Name: Mr. Sebastien Bedu
Position: Dubai Site Manager- Business Leader, Middle-East & Africa
Telephone: +971-554414931
Website: www.medaire.com
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